At Crazysales.co.nz, we want to offer you the best shopping experience possible. We're here to help you in any way possible!
 

• This item has a 30-day return to base warranty.
• CrazySales will replace your product if it is found to be “dead on arrival” (DOA) at our cost.
• If you change your mind after the payment is confirmed, we will issue a store credit (less any shipping and handling fees) and the item can be returned to us at your cost. Items must be returned in "as new" condition with all packaging and accessories (including manuals).
• If your item is faulty, please contact us within the warrant period and we will assess your claim on a case-by-case basis and offer a replacement, full refund or store credit.
• Claims on items outside the 30-day return to base warranty will be considered on a case by case basis.
• For further information, visit our Returns Policy page

Refund Policy for skin care/makeup products.
When you receive your delivery, please let us know if there is any damage. If there is any damage or you are not satisfied with the merchandise let us know as soon as possible. Please do not open the product if you don't like it, skin care/makeup products can not be refunded once opened.