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News & Notifications

Check here for news about recent sale promotion updates, and notifications about products recall.

Date  Event Details
09-03-2018  Foldable Electric Scooter Recall Click here
01-11-2017 Digital Pricing Platform Scale 100kg Recall Click here
07-08-2017 Customer Satisfaction Survey Click here
02-08-2017  10th Birthday Celebration Giveaway Click here
30-06-2017 5pc Outdoor Rattan Table & Chairs Set  Giveaway Click here

Product Recalls

Here at CrazySales we aim to sell you the best products we can source for you at the best possible prices.

Very occasionally when something goes wrong and we believe we have sold you a product that is unsafe for use, we will immediately put in place steps to make sure we keep your health and safety intact.

We will start the investigation once we have aware of there is a potential risk of the products, analyze the degree of danger. Then we will arrange a testing and talk to our suppliers to have a full understanding of the situation. After a thorough investigation, we decide whether to proceed with a recall or whether the issue can be handled best in another way. All the while keeping your health and safety is the most important for us.

Our aim throughout the recall process is to minimise the risk of injury to any of our customers, repair and/or retrieve as many faulty products as possible and to minimise the cost and inconvenience to you.


Voluntary and Compulsory Recalls in New Zealand

Voluntary product recalls is subject under Section 31A of the Fair Trading Act. Compulsory product recalls can be ordered by the Minister of Consumer Affairs under Section 32 of the Fair Trading Act if the product does not comply with a prescribed product safety standard OR if the Minister considers it will or may cause injury to any person, and the supplier has not recalled the product or taken satisfactory action to recall it. The Minister may impose conditions on the way a compulsory recall is conducted.